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Anonymous
January 17, 2011
Question

Error launching Word with Robohelp for Word

  • January 17, 2011
  • 1 reply
  • 475 views

I have a test rack at work with a machine dedicated to Robohelp, which we just purchased and set up to replace our very old and outdated solution. It has Robohelp 8 on Windows 7, with Office 2007. Since the Robohelp installation, Word has consistent and constant crashes, giving an error claiming that Macros are required but unable to start. I entered the Trust Center in Word as instructed, and reset macros, but to no avail. Attempting to launch Word in Robohelp for Word causes an exception and error. Launching Word on its own also causes the same error. I've tried a Office repair, to no avail. Does anyone have any experience with this issue?

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1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
January 18, 2011

I've know RoboHelp have issues finding Word or working with the wrong security settings. What I have not known it do is affect the running of Word when Word is run alone. For that reason, I think your problem is with Word.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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