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Participant
November 14, 2012
Question

Error Message= x Cannot find the HTML help browser installed on your system.

  • November 14, 2012
  • 2 replies
  • 2019 views

Help! I cannot seem to find the solution for the error message I get when trying to generate a layout in Microsoft HTMl Help (Primary Layout). I am using the trial version, but it didn't seem to be an issue for anyone else in my class that was also using the trial version.

The error message states, "Cannot find the HTML help browser installed on your system."

Thank you!

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2 replies

Participating Frequently
March 6, 2014

same thing recently happened to me - no problem for years running RoboHelp8, then 'cannot find HTML Help Browser' out of the blue (following download of new RoboHelp demo - though I'm sure that is unrelated)

only working solution I have found on the internet is a complete reinstall - I do not have the original discs

Captiv8r
Legend
March 7, 2014

Hi there

Are you able to open and display a CHM file?

Cheers... Rick

Captiv8r
Legend
March 7, 2014

Yep. Checked that and reregistered the relevant files just in case. Also checked file associations and they are kosher.


I think I'd try simply installing the HTML Help Workshop. It will likely report that a newer version is already installed, but don't worry about that.

Download it from the page linked below:

Click here to view the page

Give that a go and let us know what happens.

Cheers... Rick

Peter Grainge
Community Expert
Community Expert
November 15, 2012

Sounds like a problem with the installation of RoboHelp on those machines. When you install RoboHelp, it installs the necessary files to view a CHM.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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