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nickihoeir
Participant
November 14, 2012
Question

Error Message= x Cannot find the HTML help browser installed on your system.

  • November 14, 2012
  • 2 replies
  • 2019 views

Help! I cannot seem to find the solution for the error message I get when trying to generate a layout in Microsoft HTMl Help (Primary Layout). I am using the trial version, but it didn't seem to be an issue for anyone else in my class that was also using the trial version.

The error message states, "Cannot find the HTML help browser installed on your system."

Thank you!

This topic has been closed for replies.

2 replies

R
RoboTim
Participating Frequently
March 6, 2014

same thing recently happened to me - no problem for years running RoboHelp8, then 'cannot find HTML Help Browser' out of the blue (following download of new RoboHelp demo - though I'm sure that is unrelated)

only working solution I have found on the internet is a complete reinstall - I do not have the original discs

Captiv8r
Captiv8r
Legend
March 7, 2014

Hi there

Are you able to open and display a CHM file?

Cheers... Rick

Captiv8r
Captiv8r
Legend
March 7, 2014

Downloaded and ran htmlhelp.exe – seemed to install fine. No change to RoboHelp, still can’t find HTML help browser.

Trying to free up corporate cash to get an upgrade – a pricey solution!


Okay, perhaps back up just a wee bit here.

Please describe the events that lead to seeing the message.

Open RoboHelp

Do this

Do that

BOOM! message appears

Out of curiosity, did you close RoboHelp before installing HHW? If not, have you tried restarting it since?

Cheers... Rick

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
November 15, 2012

Sounds like a problem with the installation of RoboHelp on those machines. When you install RoboHelp, it installs the necessary files to view a CHM.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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