A

Anonymous

Question

errors when generating html file

Forum|Forum|16 years ago
May 15, 2009
5 replies
6547 views

Hi

I am new to the forum. I am trying the new version of RobHelp for word. I work in an xp environment. I receive the following errors "address not valid" and "navigation to web page cancelled." I searched adobe web site and other RoboHelp forums and could not find the solution.

Please help me while I use this trial version.

thanks

Caryn

RH for Word

This topic has been closed for replies.

A

Anonymous

Hi All

I figured out what i was doing wrong.

I was assigning some of my map id's to the wrong html pages.

Working fine now.

Thanks any ways

Caryn

A

Anonymous

Hi All

I am creating a new on line help project now and receiving one of the same errors as before. I am still using Robohelp for HTML and creating .chm file.

The map id's are all entered. When I press F1 in some of my forms to access the helo, I still receive the "This program cannot display webpage." I looked at my previous posting here and did not find what I believe is needed to resolve this error. Why would some of my forms work and some don't if they all share the same files where my application resides in my C drive? The only item new added is the developers added a "?" that you can press the "?" and F1 key to access my "overview" page for each form. But that does not affect the field level help that is not working.

what else can I check? Developers get same results as me.

Please help

thanks

Caryn

A

Anonymous

how do i close a thread?

thanks

Caryn

RoboWizard

Inspiring

You apparently elected to post this as a discussion instead of a question. There is no "Close Thread" option I'm aware of. If you like, I can invoke a special incantation to lock it for you.

Cheers... Rick

Helpful and Handy Links

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A

Anonymous

I am still learning how to use this forum. I don't see explanations on how to close out discussions or questions.

I believe I shold only have one that still is open - in flash help - otherwise, the other ones are answered.

thanks

Caryn

A

Anonymous

For output folder and file name, can it be a different location from where I installed robohelp? It does not matter, does it?

this is my server location X:\RoboHelp Sample Billing Help File\Tier Billing HelpFile\Tier Billing Sample HelpFile\!SSL!\Microsoft_HTML_Help\Tier-Billing-Sample-HelpFile.chm

Also, I can generate .pdf format no problem.

Caryn

RoboColum_n_

Legend

Three things:

The path to your project is on an X drive. Is this a network drive? If so you should be made aware that a MS security patch makes it next to impossible to run CHMs on a network drive. Move it to a local drive and you should be OK.
Why are you using RH for Word to produce a CHM. As Rick Stone says it is like mixing oil and water. Most RH users left RH for Word behind long ago. Try using the RH HTML application to produce your CHM. It is a tool designed specifically for the purpose.
If you follwo the advice of my previous point, note that you should never have your RH projects open on a network drive. If you do, you risk corrupted projects. By all means backup to a network drive but most of us have a folder off our C: drive (e.g. c:\source) to contain all our projects.

Read the RoboColum(n) for mutterings on RoboHelp, Technical Communication Suite and technical communication.

Captiv8r

Legend

ok I decided to change my format to flash for my output. It works on my hard drive. I cant get it to display past my first page in internet explorer. Now I am getting adobe flash errrors regading the settings. I had another employee try to help me with no luck. I am supposed to click on an image and change the settings. I only have text and not getting the proper options when I right click.

I am attaching the error.

Please help me

thanks

Caryn

Hi there

If you want us to see your images, DON'T ATTACH THEM!!!! Insert them inline. More is at this link.

You may need to follow the steps outlined in the tutorial at the link below.

Click here to view

Cheers... Rick

RoboColum_n_

Legend

Hi Caryn and welcome to the RH community but we'll need a little more detail to help you. Am I right that you are using the RH 8 trial and can you tell us what type of output you are producing. Also exactly where are you getting these errors.

Read the RoboColum(n) for mutterings on RoboHelp, Technical Communication Suite and technical communication.

A

Anonymous

Column

Thanks for your reply. Adobe wont help me without a fee. I chose html format and I can generate no problem but receive error when I view the output.

I dont see my pages for my topics.

thanks

Caryn

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