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F1 Displaying Multiple Windows etc

Guest
Dec 23, 2010 Dec 23, 2010

Hi,

I'm working in RoboHelp 8.0.2.208 to create WebHelp. We have done this successfully and implemented F1 help. F1 works....but with a few issues. We have a number of software products that use help. On one of the products you can press F1 and the correct topic displays. However, if you press F1 again for a different part of the product, and whilst IE is still open, the correct page is not displayed - the default home page is displayed instead but not of the links work.

On a different product the correct page is displayed but a new window is opened each time. I would have expected just the same window and the help page just to change.

Is there some setting somewhere that governs this or is it a developer thing? Seems at bit weird that there is different behavious forour different products.

BTW: We're using IE8.

Jac

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Community Expert ,
Dec 23, 2010 Dec 23, 2010
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It's a developer thing.

They might find some help, if needed, under Calling WebHelp on my site.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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