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October 15, 2012
Question

File size limitation on importing to RH9?

  • October 15, 2012
  • 1 reply
  • 398 views

Is there a file size limit when importing Word/RTF files and HTML files?  RH stops "responding" up when I try importing either of these when the size is between 1 and 9 MB.

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1 reply

Anjaneai_Srivastava
Adobe Employee
Adobe Employee
October 15, 2012

Hi,

I have imported content in Robohelp around this range. Please make sure you are importing the file locally not over the network.

Yes, the import may take time depending upon various factors, I would advise you to allow it some more time it should eventually respond back.

Thanks,

Anjaneai