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December 5, 2008
Answered

File sizes of different help formats

  • December 5, 2008
  • 1 reply
  • 623 views
I am trying to encourage our team to update the format of our help files from HTML to WebHelp or FlashHelp but there is an issue with the size of the output files generated for WebHelp and FlashHelp as they are much larger than the .CHM file size.

Please can you tell me why the sizes increase for the same project published in different help formats and let me know if there is anyway of reducing this?

Thanks.
    This topic has been closed for replies.
    Correct answer Peter Grainge
    I think you need to look at this in a different way. Where is the help installed? If it is on a server, then webhelp or flashhelp are the correct outputs. If local, then CHMs are the output you want.

    The short answer to you question about the size is while the source may be the same, the outputs are very different. If you created a printed output you wouldn't expect the DOC file to also be the same size. Is the issue coming from your developers and is it really about file size or the number of files. Either way, as above that should not be the consideration. The type of help for the location is what matters.

    1 reply

    Peter Grainge
    Community Expert
    Peter GraingeCommunity ExpertCorrect answer
    Community Expert
    December 5, 2008
    I think you need to look at this in a different way. Where is the help installed? If it is on a server, then webhelp or flashhelp are the correct outputs. If local, then CHMs are the output you want.

    The short answer to you question about the size is while the source may be the same, the outputs are very different. If you created a printed output you wouldn't expect the DOC file to also be the same size. Is the issue coming from your developers and is it really about file size or the number of files. Either way, as above that should not be the consideration. The type of help for the location is what matters.

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    December 5, 2008
    Thanks Peter - you are right, the number of files and the file size are both issues. I think the help is currently installed locally but I see no reason why it shouldn't be server based. Could you also clarify the difference between WebHelp and WebHelp Pro - my understanding is that you use WebHelp for local installations and WebHelp Pro for server installations, is this right?

    Inspiring
    December 6, 2008
    Thanks, I will.
    W!hy is the CHM smaller? Because CHMs are a compressed format. The others are not. Because of the compression, a CHM file can only be browsed with the help viewer. Trying zipping your different formats and they will be about the same. If not, there could be additional content (sometimes unaccessible) in one or the other.

    John