Framemaker crashes constantly when I generate RH project

Report · Feb 05, 2013

Every time I try to generate a small RH project which is linked to a single Framemaker chapter, I get the message that FM has stopped working.

This was working for me yesterday, no problems with this part of it. I've tried just generating, doing an update all etc, same result.

I changed a couple of mappings - I selected Ignore Output for ChapterTitle, ChapNumber and AppendixTitle in the mapping dialog.

No idea if that is what has caused this. We are using TC4

Has anyone else had these major problems? We are still trialling the software and although I am a big FM fan I am starting to wonder if this is the right way to go as the integration seems very flaky.

Please help if you can, thanks in advance.

Laura

Report · Feb 05, 2013

Shouldn’t be happening – need more details about your O/S, hardware & location of files. Any source control involved? All TCS components updated?

Report · Feb 06, 2013

Thanks for replying, Jeff.

I spent 2 hours on the phone to Adobe support, who were extremely helpful and solved the problem. It seems to have been a problem with the Frame template I was using. It worked the previous day, so it's mystifying.

However it is sorted now.

Report · Mar 28, 2013

What was the the problem with the Frame template? I'm having a similar issue.

Report · Mar 29, 2013

You know, we never worked it out. Adobe Tech support was extremely

helpful though - they logged into my PC and spent over an hour looking

at the file.

I suggest you just delete parts of the file and try to work it out by

adding them in again slowly.

Sorry can't be of more help.

On Thu, 28 Mar 2013 12:06:41 -0700, davewilks