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L
lisabj4
Inspiring
March 29, 2018
Question

Gallery doesn't show my new screen layout

  • March 29, 2018
  • 1 reply
  • 3203 views

I created a new layout and it will not appear in the Manage Layout list or in the Gallery list on the Responsive HTML5 Settings dialog when I look at the properties for Responsive HTML5. A co-worker created the new layout, generated the output and then make sure it is all in on the RH Server. The new screen layout appears in my Output Setup pod under Screen layouts but again it doesn't appear in the dialog drop down or the gallery list. I need to make changes to the layout and don't know of any other way to access it to make the changes to the layout. Any suggestions would be appreciated.

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1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
March 30, 2018

I'm not clear quite how the two of you are working on this. Your co-worker created a layout from scratch and you say they have generated an output. Presumably it is appearing in the Gallery for them, otherwise how did they apply it?

Are you then working on the same copy of the project? Is any source control involved?

This is not really my area so I will see if I can get someone else to respond but I think they might find the answers useful.

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L
lisabj4Author
Inspiring
March 30, 2018

Thanks Peter. We are using RH source control and she did generate the output. When I load the project the new screen layout appears in the Output Setup pod but when I open the Responsive HTML5 Settings dialog the new layout does not appear in the Manage Layout list or the gallery. I need to work on this layout but cannot do that now. I'm going to attempt to generate the output and see if it appears in the lists and I can modify it going forward. I hope this clarifies my problem better. Using RH15.

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
August 6, 2018

Thanks for the follow-ups, Jeff & Peter. It's good to know it's safe to delete the CPD file.

If I'm understanding correctly (which I may not be )---If we want the layout to populate correctly and want versioning control in SP to operate as designed, then every time a person needs to work on the project they first need to locally delete their CPD before opening RH.

Is there a way to fix this software issue permanently or is this delete-then-open work around simply what we have to do in order to have a custom layout and version control in our project?


Not correct. We need to get some things separated.

  1. The CPD is something that is local to every machine and that should never go into source control as if it does, then you would be checking out someone else's CPD.
  2. It may or may not be linked to your original problem. Deleting a CPD is simply a means of creating a new one for the machine concerned. On opening a project, if there isn't a CPD, RoboHelp creates one. It's not a workaround for anything. Essentially it's an access database and like any access database it can get corrupt. If someone else checks it in and you check it out, as far as RoboHelp is concerned, you have a corrupt CPD file.

This may or may not be linked to the problem you posted but Jeff advised it because it is a good place to start. Do look at the list of files not to check in.

Now the layout issue. You said - Gallery = when they search through the gallery, then select the layout they recieve an error message that there's already a layout by that name in the project and does not let them use the layout. The layout files are there in the local project, but the software UI is not pulling into the drop-down.

The layout name is like any file name. You cannot have two files (or layouts) of the same name in a folder. If the chosen layout is say AzureBlue, simply tack something on, AzureBlue2. Also that is now part of the project so it will need to be checked in and out as required.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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