Skip to main content
Inspiring
March 29, 2018
Question

Gallery doesn't show my new screen layout

  • March 29, 2018
  • 1 reply
  • 3204 views

I created a new layout and it will not appear in the Manage Layout list or in the Gallery list on the Responsive HTML5 Settings dialog when I look at the properties for Responsive HTML5. A co-worker created the new layout, generated the output and then make sure it is all in on the RH Server. The new screen layout appears in my Output Setup pod under Screen layouts but again it doesn't appear in the dialog drop down or the gallery list. I need to make changes to the layout and don't know of any other way to access it to make the changes to the layout. Any suggestions would be appreciated.

This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Community Expert
March 30, 2018

I'm not clear quite how the two of you are working on this. Your co-worker created a layout from scratch and you say they have generated an output. Presumably it is appearing in the Gallery for them, otherwise how did they apply it?

Are you then working on the same copy of the project? Is any source control involved?

This is not really my area so I will see if I can get someone else to respond but I think they might find the answers useful.

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
lisabj4Author
Inspiring
March 30, 2018

Thanks Peter. We are using RH source control and she did generate the output. When I load the project the new screen layout appears in the Output Setup pod but when I open the Responsive HTML5 Settings dialog the new layout does not appear in the Manage Layout list or the gallery. I need to work on this layout but cannot do that now. I'm going to attempt to generate the output and see if it appears in the lists and I can modify it going forward. I hope this clarifies my problem better. Using RH15.

Participating Frequently
August 6, 2018

I'm confused by this apparent contradiction.

  • Select drop-down = it is grayed out and prevents them from selecting a layout.
  • Gallery = when they search through the gallery, then select the layout they recieve an error message that there's already a layout by that name in the project and does not let them use the layout. The layout files are there in the local project, but the software UI is not pulling into the drop-down

In the first bullet you say they cannot select, then you talk about them getting an error message when they do select. Perhaps some screenshots would help.

Also it sounds like you have some of the project in source control but not all. As I said, I don't use source control but I would expect that to cause some issues. Perhaps someone else can comment on that.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge


Hey Peter, thanks for the quick response again. It's not a contradiction; it's why we went looking for help. This part of the issue has already been resolved by Jeff's instructions, but you asked why I did that with the SLZ file so I copied the description of the original issue.

The problem was they could not select the GG_Blue layout through the RH UI; however, the layout file GG_Blue was in the projects's Output Setup > Screen Layouts because it is synced through SP version control. The problem was precisely that; the layout was literally in the project but not able to be selected in the UI. This prevented us from adding the layout from the Gallery because it was already there. Jeff's instructions resolved this; they are now able to select the layout in the RH UI when generating an output.

We set up version control through RH and allow the software to do the syncing with SP. We haven't told it not to sync particular parts. You and Jeff said the CPD should not be synced in version control (which it's not automatically by RH), but now you're saying it's a problem that it's not syncing so I don't know what to say here. We'll see if someone who has used version control can weigh in then.

I worked with Adobe Support this morning as well, and they cannot figure it out either. They're looking through the Logs now and said they'll get back to me by tomorrow. I'll update when I learn more.