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Duncans_Screen
Participating Frequently
May 16, 2012
Question

Glossary entries are not displayed

  • May 16, 2012
  • 1 reply
  • 3093 views

When I open the chm from the in Robohelp 8 project window the Glossary tab and entries are correclty displayed. However, ehrn I open the same chm from Windows Explorer the tab displays but no glossary entries are listed; the glossary tab is uniform grey with no list pane. Any ideas on why this is and how to fix it? Thanks, Duncan

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    1 reply

    Captiv8r
    Captiv8r
    Legend
    May 16, 2012

    Does the thread linked below help?

    Click here to view

    Cheers... Rick

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    Duncans_ScreenAuthor
    Participating Frequently
    May 17, 2012

    Hello Rick,

    Thanks for the link. Unfortunately registering regsvr32 C:hhactivex.dll hasn’t resolved the problem.

    Its odd because the glossary tab and entries display correctly when the chm is viewed from within the Robohelp 8 project window but the same file does not display correctly when opened from Win Explorer – only the tab is displayed and no glossary items.

    Duncan

    D
    Duncans_ScreenAuthor
    Participating Frequently
    May 17, 2012

    Is a 64 bit system involved here? If so, did you follow the link at the end of the thread that Rick pointed you to? It will take you to this thread http://forums.adobe.com/message/3479695#3479695 that explains how to get the 64 bit version of the DLL.

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge


    Hello Peter,

    Thanks for the link this sounds like exactly my issue as posted by TWRob.

    Looks like I need to upgrade to RoboHelp 9 to get hold of the latest dll.

    Presumably this means that when I distribute the .chm only those rare users with the latest HHActiveX.dll will be able to view glossary entries?

    Thanks,

    Duncan

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