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Duncans_Screen
Participating Frequently
May 16, 2012
Question

Glossary entries are not displayed

  • May 16, 2012
  • 1 reply
  • 3093 views

When I open the chm from the in Robohelp 8 project window the Glossary tab and entries are correclty displayed. However, ehrn I open the same chm from Windows Explorer the tab displays but no glossary entries are listed; the glossary tab is uniform grey with no list pane. Any ideas on why this is and how to fix it? Thanks, Duncan

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    1 reply

    Captiv8r
    Captiv8r
    Legend
    May 16, 2012

    Does the thread linked below help?

    Click here to view

    Cheers... Rick

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    D
    Duncans_ScreenAuthor
    Participating Frequently
    May 17, 2012

    Hello Rick,

    Thanks for the link. Unfortunately registering regsvr32 C:hhactivex.dll hasn’t resolved the problem.

    Its odd because the glossary tab and entries display correctly when the chm is viewed from within the Robohelp 8 project window but the same file does not display correctly when opened from Win Explorer – only the tab is displayed and no glossary items.

    Duncan

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    September 20, 2012

    Hello Robo,

    Thanks for the resopionse - I've located the dll at C:\Program Files (x86)\Adobe\Adobe RoboHelp 9\Redist\x64\ but when I try and register it I get the following error:

    'The module "C:\Program Files (x86)\Adobe\Adobe RoboHelp 9\Redist\x64\HHActiveX.dll" may not compatible with the the version of Windows you're running. Check if the module is compatible with an x86 (32-bit) or x64 (64-bit) version of regsvr32.exe.'

    I am running WIndows 7 64 bit OS so presumably regsvr32.exe is the correct version? Or perhaps the error is caused because the HHActiveX.dll is the wrong version?

    What do you think?

    Thanks,

    Duncan


    make sure you use the regsvr32.exe in the syswow64 folder for registering 32-bit dlls; the "standard" one is the 64-bit version

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