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Participating Frequently
May 16, 2012
Question

Glossary entries are not displayed

  • May 16, 2012
  • 1 reply
  • 3093 views

When I open the chm from the in Robohelp 8 project window the Glossary tab and entries are correclty displayed. However, ehrn I open the same chm from Windows Explorer the tab displays but no glossary entries are listed; the glossary tab is uniform grey with no list pane. Any ideas on why this is and how to fix it? Thanks, Duncan

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    1 reply

    Captiv8r
    Legend
    May 16, 2012
    Participating Frequently
    May 17, 2012

    Hello Rick,

    Thanks for the link. Unfortunately registering regsvr32 C:hhactivex.dll hasn’t resolved the problem.

    Its odd because the glossary tab and entries display correctly when the chm is viewed from within the Robohelp 8 project window but the same file does not display correctly when opened from Win Explorer – only the tab is displayed and no glossary items.

    Duncan

    Captiv8r
    Legend
    September 21, 2012

    Hello Jeff,

    I've been using quotations around the path and file name all along. I copied the dll to the root in consideration of the path length and I still get the same error.

    I'mnot sure what to try next.

    Duncan


    Hi Duncan

    From what I'm seeing it would seem the wrong RegSvr EXE is being used. Instead of attempting to locate a specific one to use, why not allow Windows itself to sort things? Just press the Windows logo key followed by R and release both keys. The Run dialog should appear. Then type regsvr32 followed by the quote and path of the HHActiveX file. See if that changes anything.

    My thought here is that Windows will simply run whatever the version of RegSvr32 it needs and that might change the playing field a bit.

    Cheers... Rick

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