Glossary entries are not displayed

Forum|Forum|13 years ago
May 16, 2012
1 reply
3093 views

When I open the chm from the in Robohelp 8 project window the Glossary tab and entries are correclty displayed. However, ehrn I open the same chm from Windows Explorer the tab displays but no glossary entries are listed; the glossary tab is uniform grey with no list pane. Any ideas on why this is and how to fix it? Thanks, Duncan

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Captiv8r

Legend

Does the thread linked below help?

Click here to view

Cheers... Rick

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D

Duncans_ScreenAuthor

Participating Frequently

Hello Rick,

Thanks for the link. Unfortunately registering regsvr32 C:hhactivex.dll hasn’t resolved the problem.

Its odd because the glossary tab and entries display correctly when the chm is viewed from within the Robohelp 8 project window but the same file does not display correctly when opened from Win Explorer – only the tab is displayed and no glossary items.

Duncan

Captiv8r

Legend

Hello Rick,

This is the method that I tried initially.

I don't understand why the glossary displays correctly in the project yet is greyed out when i view it from Win Explorer. Frustrating.

Thanks,

Duncan

Hello again

Yes, that can seem puzzling. And here's the deal. When RoboHelp launches a CHM, it launches the 32 bit version of the CHM viewer. And because RoboHelp has correctly registered the 32 bit version of the HHActiveX.DLL, the terms display and all is well.

When you just double-click a CHM file, Windows opens it using the 64 bit version of the CHM viewer. And because the 64 bit version of the DLL isn't registered, the Glossary fails. Browse Sequences won't work either.