Glossary Not Appearing

Hi there

It's worth noting that when you vie a CHM file using Windows 7 64 bit you are executing the CHM using the 64 bit version of the help viewer. Likely the DLL either cannot be found or it cannot be properly run in the 64 bit environment.

I just tested with an old CHM for version 9.2 of RoboHelp. I ran it in the 64 bit environment and no Browse Sequence area and the Glossary tab was blank. Ran the same CHM in the virtual machine (which is XP and 32 bit) and the Glossary and Browse Sequences worked just dandy.

I'm guessing that things may begin working if you can figure out how to run the CHM in 32 bit mode on a 64 bit system. I know it's possible because that's how they run when RoboHelp runs them immediately after you compile. I know this because I use Captivate SWFs inside some of my CHM files. They don't display on 64 bit because Adobe has no 64 bit Flash Player. But if I view them by clicking the "View Result" button in RoboHelp, they present the material just fine.

Cheers... Rick