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A
Andrea Trainer
Known Participant
February 23, 2010
Question

Help: Baggage Files & Captivate Videos

  • February 23, 2010
  • 1 reply
  • 850 views

Hello, I really need your assistance --

I have created a robohelp project using RoboHelp 8. I would like to create a link from one of my topics to a Captivate video.

I created the baggage file by attaching the Captivate HTML file and the Standard.js (java script file) needed to run the captivate video.

I pressed the SHIFT key and dragged the video to the location in the topic where I want it to appear. When I view the topic and click the captivate video link, the link works perfectly. However, when i compile my help project and click the link to the video, the link doesnt work.

Can anyone tell me what i am doing wrong?

p.s. I dont want to insert a multimedia/demo in the topic, it takes up too much space and looks horrible.

Thanks

Andrea

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1 reply

A
Andrea TrainerAuthor
Known Participant
February 23, 2010

P.s. I was under the impression that when i created the baggage file, the the file would be copied to the project, but I now notice that the link URL still goes to my local drive and that is probably why it isnt working when i compile the project. Can anyone help?

Captiv8r
Captiv8r
Legend
February 23, 2010

Hi there

Scrutinize the actual link you created that opens the Captivate created HTML page. If your link is absolute, you should find that it points incorrectly to a location beginning with your drive letter. Ideally, it will point to just an HTML page. And if it's inside a folder, you may find it begins with ../ or a folder name or maybe even ../FolderName depending on exactly what the relationship is between the link and the file linked to.

Cheers... Rick

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A
Andrea TrainerAuthor
Known Participant
February 23, 2010

Hi Rick, thanks for the reply. I remember this same issue when i used robohelp in the past. I've looked at the link 3 ways from Sunday and still cant figure out how to change it from absolute to relative.

The link looks like this in the viewer:

New_Folder/Activate_Contract1_demo.htm

but looks like this when the project is compiled:

C:\Documents and Settings\myusername\My Documents\My RoboHelp Projects\cfm_help\!SSL!\WebHelp\cfm_help.htm

This issue has taken the whole day...so frustrating!

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