Help file takes over application

[Guest]

We have applications developed in C# and C++. When the help file (.CHM) opens for any application, the help file takes control. It stays on top and we cannot get control back to the application. The user cannot switch back and forth between the help file and the application. Is there some setting in the project that controls this behavior?

[RoboColum_n_]

HI MJRL. Try ensuring that the "Top Most Window" option has not been selected. To get to this option select your Window's properties, click on the Advanced Properties button and then the Extended Styles tab.

[Guest]

Hi Colum,

Thanks for the suggestion. However, this option is NOT selected in any of the help projects.
I appreciate your help.

MJRL

[RoboColum_n_]

Does the same behaviour occur if the help is called manually (i.e. from RH or Windows Explorer).

[Guest]

No. If I open the application and then start the help from Windows Explorer, you can switch between the Help and the Application. When you open the Help from the Help menu within the application, you can only view the Help. You cannot switch to the Application.

[RoboColum_n_]

I think this may be down to the call from the application. Can you ask your developers to look at this and see if the call they are making is making the help file stay on top. You don't say whether this behaviour has just started happening or whether this is the first time you've tested the help with the app.