Help project breaks when copied from network location

Forum|Forum|17 years ago
August 14, 2008
2 replies
275 views

My hard drive was failing. I copied my help project to a network drive. I can access and modify the help project on the network. But when I copy the project back to my hard drive, the help topic has a red X on the icon in the Project Manager and on the icon in the Topic List. I can't access the topic for editing. I can't build the help system (generate primary layout).

What's going on?

Thanks,
Stan

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Peter Grainge

Community Expert

Try zip, move, unzip.

If that fails, see Opening Projects on my site.

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

A

Anonymous

Simple. Don't use RH over a network. The Access database that supports and tracks all the file locations and movements and additions and blah blah blah just gets scrambled.

Sorry.

S

stanb_darbyAuthor

Participant

Thanks. I should have been more explicit with my description and question.

I haven't been working with this help project over a network. I saved the project to a network location while a hard drive was being replaced. Now I copy the project back to my new hard drive (with a newly installed RoboHelp) and I get the red X over the help topic icon.

Even though I'm not working on the project over the network, I could if I wanted to (it's not broken on the network). But I can't work on the project that I copy from the network to my hard drive.

How can I retrieve the project from the network so that I can work on it from my hard drive?

Thanks,
Stan

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