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Heather_F1
Participant
December 12, 2007
Answered

HELP

  • December 12, 2007
  • 2 replies
  • 328 views
I am new to RoboHelp. I created a help site for a web page. When I click on help on the web page, RoboHelp does come up with the correct topic, but the book does not open in the TOC to show the topic page. This gives me an error - Can't move focus to the control because it is invisible, not enabled, or of a type that does not accept the focus. Once I open the TOC manually, the error message goes away. I know it is possible to have the TOC open directly to the topic page in the TOC, because my predessor set the last web site up that way. What do I need to do??>
    This topic has been closed for replies.
    Correct answer Heather_F1
    The link helped. Thanks for the info and I'll remember to be more specific next time. Thanks!

    2 replies

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    December 12, 2007
    If you double click the start page the help opens with the default topic displayed and the book that is in opened, your job is done. If it does not do that when the developers call the help, then it is something to do with their call.

    BTW. When you post, it helps if the title and summary indicate the nature of the problem. It makes it easier for someone else with the same problem. Thanks.

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    Heather_F1AuthorCorrect answer
    Participant
    December 12, 2007
    The link helped. Thanks for the info and I'll remember to be more specific next time. Thanks!
    RoboWizard
    RoboWizard
    Inspiring
    December 12, 2007
    Hi Heather F and welcome to our community

    See if the following link helps.

    Click Here

    Cheers... Rick
    H
    Heather_F1Author
    Participant
    December 12, 2007
    I checked out the Tech Note and passed it along to the programmers. But I am using IE7, not IE6. Should the book open automatically (by default) with the topic page showing in the TOC when the Help page is opened or does it just have the closed book with the + button next to it by default when the help page is opened? Is that something I have to make it do in RoboHelp? If so, what are the steps? Thank you.
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