HHC3004 Warning

Report · Jan 25, 2011

The HTML compiler throws the HHC3004 error - saying that tags are just wild strings of characters. So, I've changed my output path to a network drive which does not have my last name (the dreaded .h phenomenon). However, the resulting .chm has no content except my table of contents and the index.

Do you think I have to change the location of my entire project to a drive which doesn't use my last name?

Report · Jan 25, 2011

Welcome to our community

CHM files are restricted from being viewed from network locations. You can read more about this at the link below.

Click here to view

Cheers... Rick

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Report · Jan 25, 2011

Hello again

In addition to what I advised earlier, I noticed you mention using a Network drive for your project? That's a huge no-no and is fraught with all manner of issues. You really need to seriously consider moving your project to your local drive and working from there.

Working from a network location is similar to baking a batch of cookies in the following way:

The recipe says to mix the dough in a bowl. You get in your vehicle, drive to a warehouse, fetch a bowl and drive home.

The recipe says to add flour. You get in your vehicle, drive to the store, purchase flour, drive home and place the flour into the bowl.

The recipe says to add eggs. You get in your vehicle...

See how crazy that would be? That's why working on projects over networks is a bad thing. And for what it's worth, I noticed the other day that the same recommendation applies to Microsoft PowerPoint. (Just in case you thought it was a RoboHelp specific thing)

Cheers... Rick

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Report · Jan 25, 2011

I'm only using the network drive to get around the issue of the .h problem on my local drive. My IT department has set up all my local drives with my name...so I've got a problem with generating any .chm help.

It doesn't matter anyway - I'm not going to be able to use the .chm output regardless - if it's not accessible over networks, then that format won't suit my requirements anyway (I'd noticed that caveat a little while ago, but in my panic today, it slipped my mind)

What I'm really trying to solve is getting my webhelp to fire from the proper location when I give it to the application development team. Currently, they're not able to make it work from my output files. We're not using the Robohelp Server (we've only got one application, but it's distributed throughout the world to about 5 offices) My Help needs to be accessible from the web based application, and so I wanted web help - but what does my UI team have to do to get it working???

Thanks for the advice,

Nancy