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ndhelp
Inspiring
December 10, 2009
Question

Highlight search results removes spaces from highlighted terms

  • December 10, 2009
  • 1 reply
  • 1149 views

I have a Web Help project that when viewed with Highlight search results turned on removes spaces from between and around highlighted terms. For example, if I search for red dog and red dog is in the topic, the user sees reddog highlighted. Also if red house is in the topic they see redhouse with red highlighted. I am using RoboHelp 7 to create and compile this project. The project is being viewed in IE 7. Any ideas would be appreciated. My QA folks think I have missing spaces and after investigation I figured out what was causing it, just don't know if there is anyway to prevent the behavior.

Thanks,


Nita

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1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
December 11, 2009

I just tested this in RH8 and it is OK. I'll test in RH7 later but I think it was good there too. Try in a new project.

See www.grainge.org for RoboHelp and Authoring tips

Follow me @petergrainge

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Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
December 13, 2009

It works correctly in RH7 as well. Try that new project.

See www.grainge.org for RoboHelp and Authoring tips

Follow me @petergrainge

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Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
December 14, 2009

Thanks Peter. I tried with a test project and it seems to work OK. The challenge is this is a huge project and will not be fun to re-create. I'll stop complaining and get busy. Thanks for your quick and thorough response.


You could try creating a new layout for the webhelp output, not a duplicate.

See www.grainge.org for RoboHelp and Authoring tips

Follow me @petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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