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March 5, 2012
Question

How do I improve the quality of images imported from Word?

  • March 5, 2012
  • 2 replies
  • 2914 views

I'm hoping someone can help.

I am using Word to create documents that are then imported into RH9 to create CHMs.

I have gif images in Word (Flowcharts) that display perfectly in Word and PDF and print very well.

When I import them info RH9, they become fuzzy and when I look closely it looks like there is shading (speckling) behind the text and lines. Therefore, looks poor in CHM and print.

I have tried saving the image in different formats, and used different settings in Word, but it makes no difference to RH.

I can't find any settings in RH that would help.

Does anyone else have this problem, or know how to fix this?

Thanks!

This topic has been closed for replies.

2 replies

Peter Grainge
Community Expert
Community Expert
March 6, 2012

Do you have the 902 service release applied?

I would like to see what level of degredation you are seeing if you are willing to share a Word document with me. See the Contact page on my site. It's OK to attach the document to your email.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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March 6, 2012

Hi Peter,

Thanks for the reply - yes, I have updated to v902.

I’ve attached an example flowchart, that looks fine in Word and PDF and also prints fine without being too big.

When the image is displayed in RH, it looks like the text and lines have a speckled background – which isn’t there in this document.

We import hundreds of Word documents into Help and they all have flowcharts, it just makes the overall appearance of the help look quite poor.

Any suggestions on improving them would be much appreciated.

Thanks,

Margaret

Captiv8r
Legend
March 6, 2012

Hi Margaret

If you replied by email, please note that attachments don't survive the trip to the forums.

Please try again and post the image using the camera icon as described in the link below.

Click here to view

Cheers... Rick

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Captiv8r
Legend
March 5, 2012

Welcome to our community

I don't believe you will be able to coax the images in to suit you by importing. The only way I'm aware of to obtain suitable images is to save them separately from Word. Then import them into RoboHelp as a separate process.

Cheers... Rick

Helpful and Handy Links

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Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!

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