How to deactivate RH7 instance on broken harddrive

[lillibetUK]

Hi,

Emergency plea to anyone online at the moment! Last night my harddrive went pop. I installed and activated a copy of my TCS on a computer at work today with success. Now I'm home I installed a second copy on another computer so I could catch up with some work, but of course I'm unable to activate it (as only two activations are allowed).

Technical support has now gone home for the evening, and I cannot find any other messages on the forum with the same problem, so I'm hoping there is some kind soul online who can help me get around this problem.

If I run the 30 day version, do I have all functionality available, save, etc?

Thanks so much for your help.

Liz

[lillibetUK]

Umm, this should have gone into the General Discussion folder. Would someone be kind enough to move it please?

[Peter Grainge · Accepted solution]

Can't be moved.

You do have full functionality with the 30 day trial and it will work on a PC that has not had a previous installation of the same version.

To activate you will have to contact the activation guys.

http://www.adobe.com/activation/phonenumbers.html

You simply have to explain what has happened and they will get you going again.

[lillibetUK]

Thanks Peter for confirming. I'll crack on with some work.
And thanks for the link as well. I looked for ages trying to find that and failed.

Regards

Liz