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prashanta91555329
Known Participant
August 11, 2015
Question

How to generate WebHelp with .html instead of .htm

  • August 11, 2015
  • 1 reply
  • 1977 views

Hi,

Can you please let me know how to generate WebHelp with file extension .html for files like, "whgbody.htm", "cshdat_robohelp.htm" etc.

I am using RoboHelp HTML9.

Regards,

Prashant

This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
August 11, 2015

This is a fairly regular question but Search doesn't seem to find it.

I believe many of Rh's internal workings in the output rely on the extension being HTM. Changing their extension would thus break the help.

WebHelp from Rh9 is unlikely to work properly in modern browsers so do test your work.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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prashanta91555329Author
Known Participant
December 2, 2015

Hi Peter,

By the following statement, do you suggest that we must upgrade RoboHelp 9 with latest RoboHelp version?

"WebHelp from Rh9 is unlikely to work properly in modern browsers so do test your work."

Will upgrading RoboHelp resolve the multiple browser support issue?

Regards,

Prashant

P
prashanta91555329Author
Known Participant
March 21, 2016

Hi Jeff,

We have tested WebHelp on trial version of RH 15. Now, it is working fine for Mozilla, Chrome, Safari. But there is still problem with IE.

The problem is - When you open CSH in IE, it opens in tab, But when you click on Help button on other screen, the same tab becomes blank instead of showing help.

Please let me know how we can resolve the problem

Regards,

Prashant


Jeff, one more question.

Currently, I have TCS 3.5. Now, I have bought TCS 2015. Do I need to upgrade or can TCS 3.5 and TCS 2015 can co-exist on the same machine?

Prashant

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