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A
Anonymous
October 5, 2011
Question

How to make custom window take effect in output

  • October 5, 2011
  • 2 replies
  • 2131 views

RH9, WebHelp.

I set NewWindow as the default window in the WebHelp Pro layout properties. It is the only defined window in the project.

My NewWindow properties EXCLUDE the Glossary button from the window toolbar, yet when I generate WebHelp output, the Glossary button appears.

Is there an additional step required to force the the NewWindow to be used when generating output?

This topic has been closed for replies.

2 replies

A
Anonymous
October 13, 2011

Further info on this issue, which is still unresolved.

When I use the FIle > View output from server command, the displayed window is exactly as it should be.

It is only when I view the output using the link that the network administrators created, which is a one-word "address" for ease of use on our intranet.

Apparently there is something wrong with the redirection or something.

A
Anonymous
October 13, 2011

Problem solved!!!

I found this post by Colim

http://forums.adobe.com/message/3566579#3566579

There is a design flaw in WebHelp Pro where the original project name becomes embedded in WebHelp Pro.SSL at project creation, and cannot be changed except via Notepad if the project name subsequently changes.

Additionally, our redirection on the server was pointing to a specific page rather than Projectname.HTM which apparently is the correct URL for WebHelp Pro.

The combination of these two issues resulted in the inconsistent results I reported.

Thank you everybody.


A
Anonymous
October 5, 2011

I have found a partial solution to the problem of the unwanted Glossary button. In the skin editor, I removed the default image reference for the Glossary button and replaced the word "Glossary" with a blank space.

Who knows -- maybe this is how it is suppoed to work. The Robohelp "Help" is silent on the matter.

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
October 5, 2011

Did you deselect the Glossary button in the dialog where you generate the help?

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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A
Anonymous
October 6, 2011

It does (see below). One thing that would be worth checking is that WebHelp Pro is your default SSL layout before your create the window.

  The RoboColum(n)   @robocolumn   Colum McAndrew

The project was originally created as WebHelp and then switched to Web Help Pro. So I assume then that there is no way to alter these window settings retrospectively, and to remove the Glossary button requires a work-around like the one I described. With over 400 topics, creating new windows for all of them is not a practical option.

Mike

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