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Known Participant
June 22, 2009
Question

How to uninstall Robohelp8?

  • June 22, 2009
  • 1 reply
  • 2358 views

I have difficulty to uninstall Robohelp8....

Thank you

This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Community Expert
June 23, 2009

Perhaps if you share what the difficulty is, we can help you.

Do you not know how to start the uninstall. Does the process start? If it does, how does it fail?

Clues please.


See www.grainge.org for RoboHelp and Authoring tips

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JojojakAuthor
Known Participant
June 23, 2009

I have the Robohelp 5 and since I installed Robohelp 8, I can't start the old version any more.

I have to go back iin the old version, so I'd like to uninstall the version 8, re-install the version 5 to see if it works.

The problem is that I didn't find Robohelp 8 into the Add/Delete Programs of Windows either the uninstall .exe .

Peter Grainge
Community Expert
Community Expert
June 27, 2009

I tried, but I couldn't start the program... was blocked before getting there.

Should I start from scratch by uninsalling the software, reboot, re-isntall and then updating it ?

If I do that, should I delete some files in the register ?


I would uninstall X5, make sure the program files folder for X5 is clear and then start over.

Replace the files as before but forget the patch.

Try to run X5 at that point.


See www.grainge.org for RoboHelp and Authoring tips

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