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I get error message when attempting to install Adobe RoboHelp 2020 regarding unsupported Browser

New Here ,
Jan 21, 2022 Jan 21, 2022

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I get error message when attempting to install Adobe RoboHelp 2020 regarding unsupported Browser. Do you know how to fix this? 

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Community Expert ,
Jan 21, 2022 Jan 21, 2022

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Please look at the other posts today. Someone else has reported this. 

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Help others by clicking Correct Answer or Like if helpful. Found your answer elsewhere? Share it here.

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Community Expert ,
Jan 21, 2022 Jan 21, 2022

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You sure it's RH2020? That https://helpx.adobe.com/tech-comm-suite/kb/deprecated-internet-explorer-10-with-ims.html article fix only applies to older versions of Adobe products.

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New Here ,
Jan 27, 2022 Jan 27, 2022

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Yes, it's RH2020

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Community Expert ,
Jan 27, 2022 Jan 27, 2022

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Hmm, never heard of that issue with the latest products (like RH2020 or FM2020). Have you tried any of the fixes in that helpx article?

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Resources
RoboHelp Documentation
Download Adobe RoboHelp