I get error message when attempting to install Adobe RoboHelp 2020 regarding unsupported Browser

New Here ,
Jan 21, 2022 Jan 21, 2022

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I get error message when attempting to install Adobe RoboHelp 2020 regarding unsupported Browser. Do you know how to fix this? 

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Adobe Community Professional ,
Jan 21, 2022 Jan 21, 2022

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Please look at the other posts today. Someone else has reported this. 

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

New Users: Default forum names can be changed in your Account Settings.

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Adobe Community Professional ,
Jan 21, 2022 Jan 21, 2022

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You sure it's RH2020? That https://helpx.adobe.com/tech-comm-suite/kb/deprecated-internet-explorer-10-with-ims.html article fix only applies to older versions of Adobe products.

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New Here ,
Jan 27, 2022 Jan 27, 2022

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Yes, it's RH2020

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Adobe Community Professional ,
Jan 27, 2022 Jan 27, 2022

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Hmm, never heard of that issue with the latest products (like RH2020 or FM2020). Have you tried any of the fixes in that helpx article?

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RoboHelp Documentation
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