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Inspiring
November 5, 2008
Answered

I think I've killed my project

  • November 5, 2008
  • 1 reply
  • 1033 views
I created a new folder within the Topic Files folder in Project Manager and as soon as I entered the name and clicked out, it acted as though I'd asked it do something huge and went into a flickering hourglass thing. I left it for a while then tried to close RH and found it was Program not Responding. Now when I open it, the cursor is an hourglass and I can't do anything in it.

Any ideas about what I should do? I would leave it work through whatever it is doing but the Program not Responding message in the title suggests that it isn't actually doing anything.
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Correct answer Captiv8r
Perhaps try closing your project and squashing the .CPD file. Then open the project using the .XPJ (The .CPD should be rebuilt for you automagickally)

1 reply

Captiv8r
Legend
November 5, 2008
Hi Authorgirl

Where is your project? I'm suspecting you will return to say it's on a network resource. I suspect this because it's a common occurrence where one attempts to create a folder and things go wonky with RoboHelp if you are working that way.

Assuming my hunch is correct, you need to copy the project to your local C drive and proceed from there.

Cheers... Rick
Inspiring
November 5, 2008
Hi Rick

No, the project is on my C drive.

I have just found a post by Jon A on 9/30/08 saying he had this exact same problem and he fixed it by editing the root.fpj file and removing the reference to the new folder.
So I bravely ventured into my root.fpj file (having copied it first) and did the same but it hasn't made any difference. The project still opens slowly then the cursor flickers between pointer and hourglass.

There is a folder in that file called !Language!
Is this supposed to be in there - it isn't anything I have created?

BTW, I am using RH7.02
Known Participant
November 17, 2008
Solution: I established that it was happening on all projects and so re-installed RH.
I can now add/rename folders although it does take a good couple of minutes to do it in my large project.

Helen

I am having the same problem. It is causing me major issues. It does this multiple times a day any time I try to add, delete or rename a folder. I am losing a lot of my work every time this happens and I'm starting to get really frustrated.

I took Rick's advise and deleted the CPD file and now my project seems to be running ok but very slowly. I guess slow is better then not working at all :-/