Icon for browser

[Guest]

I have had this reported by my QA team for my web-based product.

I am on RH8 - 8.02.208

See below, the icon for the help in the address and on the tab of the IE browser shows the generic Internet icon.

We do have a custom icon that we use for our application in the address bar and on the tab.

Is there somewhere in a project I can define the icon/graphic that we want to show?

As always, thanks in advance for any assistance.

Michael F Weart

[Guest]

I thought I had searched before posting this, but found a recent (1/25) posting with a similar question.

The response was that RoboHelp does not support "favicons".

That posting is here.

I will close this posting as it is a duplicate question.

[Peter Grainge]

Not so fast. You are right that RoboHelp 8 does not support favicons but a solution is in Snippets on my site. Better still, the upgrade to RoboHelp 9 from 8 is at a lower cost than previous upgrades and that does support favicons.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[Guest]

I checked out your Snippets section on your site and did not see anything on this for RH8.

Do you have the snippet number?

BTW - I tried replacing the whstart.ico file with one of my own (named whstart.ico but with my graphic) and it did not work.

I also tried editing the existing whstart.ico in my output directory and it did not work either.

I edited with SnagIt 9 Editor

Thanks --

Michael F Weart

[Captiv8r]

Hi Michael

Did you also remember to clear the History/Cache on your browser?

Cheers... Rick

Helpful and Handy Links Captivate Wish Form/Bug Reporting Form Adobe Certified Captivate Training SorcerStone Blog Captivate eBooks

[Peter Grainge]

Sorry I thought I had documented it but I see not.

See if this helps. http://forums.adobe.com/message/2497492#2497492

Also Google favicon as that produces a lot of information.

Post back if you still cannot get it working.

---

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge