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Known Participant
October 1, 2009
Question

Icons disappear in generated WebHelp

  • October 1, 2009
  • 1 reply
  • 1549 views

I have the following condition:

The following is a portion of my topic in RoboHelp 8 (note the icons in parentheses):

The following is a portion of my generated Help in RoboHelp 8 (note that the icons are not displaying):

Can you offer any suggestions?

Walt Mahan

    This topic has been closed for replies.

    1 reply

    Jeff_Coatsworth
    Community Expert
    Community Expert
    October 1, 2009

    Are the icons included in your Baggage files? It looks like WebHelp doesn't know anything about them.

    WMahanAuthor
    Known Participant
    October 1, 2009

    The icons were in my original Word files that I imported, thus they appear in the topics. What is the Baggage File?

    Peter Grainge
    Community Expert
    Community Expert
    October 2, 2009

    I have already imported the images from a folder named Graphics where my project resides. It did not resolve anything. How do you report a bug to Adobe? I cannot find an email address or a URL. Walt


    There has been another thread running recently on images in imported documents and one of the posters involved sent me the document concerned.

    Nothing I could do would get the images into RH. However, they also sent me the images and when I embedded them in a document I created, they imported without any problem.

    The poster then created a new document, pasted the content from the old document and could then import. It might be important to exclude the final paragraph mark in Word from the copy.

    See http://forums.adobe.com/thread/490223?tstart=0


    See www.grainge.org for RoboHelp and Authoring tips

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