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shirleyteter
Participant
January 4, 2010
Question

Import Function not working

  • January 4, 2010
  • 1 reply
  • 786 views

I'm having problems in RoboHelp 7.0

with using the Import function. When I use it, the application freezes up and I have to use the Task Manager to close the

application. I have all updates installed.

This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
January 4, 2010

Have you tried importing a different document and/or importing into a different project?

See www.grainge.org for RoboHelp and Authoring tips

Follow me @petergrainge

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dpstucson
Known Participant
February 4, 2010

I can import just fine with my profile but when she uses her profile the app RoboHTML hangs.  Task Manage says the app is running but it is unresponsive as if waiting for confirmation or something.  She has reinstalled the application but to no avail.  What other troubleshooting tips could be provided.  My only recourse at this juncture is to recreate her profile.

RoboColum_n_
RoboColum_n_
Legend
February 4, 2010

Whoa! Profile? Where is RH installed?

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