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deborahsauer
Inspiring
February 4, 2015
Question

Imported RoboHelp Content Does Not Match FrameMaker Content

  • February 4, 2015
  • 1 reply
  • 456 views

Hi

I recently upgraded to RH 11.0.4.291 and FM 12.0.4.445.

I have been importing a FrameMaker book into RoboHelp for several years, without any issues. The Framemaker book is a "master" book consisting of 17 books. Some of the books have multiple chapters. For these, I created a folder each sub book and put the chapter files in the folder. Until today, when I imported the FrameMaker book into the RoboHelp project, and I got the FrameMaker TOC structure in RoboHelp:

Book A

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Book B

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Book C

Chapter 1

Chapter 2

Chapter 3

Chapter 4

When I imported the FrameMaker files into RoboHelp today, I got this:

Book A

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Book B

Chapter 1 from Book A

Chapter 2

Chapter 3

Chapter 4

Book C

Chapter 1 from Book A

Chapter 2

Chapter 3

Chapter 4

Book D

Chapter 1 from Book A

Chapter 2

Chapter 3

Chapter 4

Book E

Chapter 1 from Book A

Chapter 2

Chapter 3

Chapter 4

Chapter 1 from Book A appears in the TOC for every book. Also the content in the project is Chapter 1 from Book A (it's not just the TOC that is wrong, the htm files for Book A/Chapter 1 are also repeated in Chapter 1 of Book B, and so on. Only Chapter 1 was erroneously used in every book. All of the other chapters were correct.


I tried removing folders and chapters from the FM book file and it did not help. The resulting RH just did the same thing, but this time it copied Chapter 1 from what is now the first folder in the FM book.


Has anyone seen this? I am up against a deadline (of course). Any suggestions would be much appreciated.


This topic has been closed for replies.

1 reply

Jeff_Coatsworth
Community Expert
Community Expert
February 4, 2015

I use the master book-of-books technique in RH11 without any issues & I’m pretty sure I beta-tested it in FM12 too. However, I don’t use folders, just sub-books. My ToC is at the master book level and encompasses all the sub structure fine. Is the FM ToC the way you want it to appear and are you telling RH to grab it to use?

deborahsauer
Inspiring
February 5, 2015

Hi Jeff

The FM TOC is fine. I am telling RH to grab the FM TOC. The RH TOC is wrong. AND, after I import the FM content in RH, the content in the RH Chapter01.fm folders is wrong. Every Chapter 1 folder has the content of Chapter 1 from Book A rather than the content for its own Chapter 1. If the TOC was broken, but the RH project had the correct content, I could work with that. But I can't do anything if the correct content is not coming in from FM.

Here's a screen shot of the FM master book.

Here's a screen shot of the RH project.

It all looks dandy, but the Chapter01.fm folders for the Android, iPad, iPhone, and DCR books all have the content of Chapter01.fm of the Android Tablet book. The other chapters in each of the books have the correct content.

I tried removing the Android Tablet book from the FM book, and importing into RH again, but then Chapter 1 of the Android book was used as Chapter 1 in the iPad, iPhone, and DCR books.

Arnis Gubins
Inspiring
February 5, 2015

Try using FM's book function to rename the CH01.fm files (perhaps using a more semantic naming like Android_Intro.fm, iPad_Intro.fm, etc.) FM will take care of sorting out any links, cross-refs, etc. when you use the rename facility in the Book file. That way, you won't have identical file names, so the potential for RH picking up the wrong file when using really long paths is minimized.