Importing a RoboHelp for Word project results in carnage

Hi,

Using a newly installed version of RoboHelp v11, I find that there's no 'RoboHelp for Word' any more, so I thought I'd import my 'RoboHelp for Word' projects into 'RoboHelp HTML'. I last edited these projects in 'RoboHelp for Word' v9.

Using default settings, the import completes but:

• the first topic is preceded by page of nonsense font codes:
  
• very few of the embedded, contents or index hyperlinks;
  
  
• the 'URL' entries in the project manager are mostly garbage, and look as though there's some sort of Unicode issue.

Is there a guide somewhere for the average idiot like me as to how to reliably import old 'RoboHelp for Word' projects?

Thanks for any advice.

Trevor Cooper