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I just exported the skin that I have created for my first RH2020.6.76 project (result is a .skz file). When I import it in my second RH2020 project, I get following error:
"Importing skin from different RoboHelp version is not supported. Upgrade the skin to current RoboHelp version and try again."
The skin that I have created was a customization of the Azure_Blue skin.
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Your question is identical to this thread a few weeks ago. Skin export/import, frameless output - Adobe Support Community - 12511241
I couldn't replicate it so at that point it didn't seem like a bug. However, it's looking like something that is a bug in certain scenarios.
I think you should contact Support on this. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.
Please let us know what they say.
________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information
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Hi,
as Peter Grainge mentioned, I had problems with the frameless skin Oceanic.
Maybe it will help to flag the bug so we can get a quick fix.
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Thank you. I added my comment.
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Adobe have found an issue that should be fixed in the next update.
________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information
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Thank you. Meanwhile, I found a simple workaround for my case. To get the skon from project A to B:
I see no problems (yet).
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I also posted a feature request to https://tracker.adobe.com/#/view/RH-10363