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November 9, 2012
Question

Importing word documents - but losing all images which was in it

  • November 9, 2012
  • 1 reply
  • 1803 views

Hello,

I've inherited formated word files with images from a coworker. When I link or import files to RH images get lost.

When create new word doc (with default settings) and images with inline or text wrap formats, then import this doc to RH, images are imported.

How do I link formated document so that images are imported (linked) as well?

Thank you,

Anna

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1 reply

Peter Grainge
Community Expert
Community Expert
November 9, 2012

You posted in the Fm forum and I asked you to clarify what you were trying to link / import as you were referring to a Word document. I could have moved that thread if you had replied there. Now I will delete it.

You have now posted in the RoboHelp for Word forum. RoboHelp for Word is a different application to RoboHelp HTML and I suspect you are using the latter. Please confirm and I will then move this thread and then perhaps we can address the problem.

For future reference, perhaps this thread will help you. http://forums.adobe.com/thread/468468?tstart=0


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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November 10, 2012

Sorry for the trouble.

I was sure that i go to your link and chose robohelp for word.

But anyway, if you could move the link it would be great. and if you help it would be even greater.

Thank you for your patience and your help.

Anna

November 12, 2012

I have now moved this thread to the RoboHelp HTML forum.

It looks like you understand the process as you have it working with documents you created. There is information on my site about importing and linking if you need more reference material.

I am wondering if the problem is that the rogue documents have linked images rather than embedded images. Embed a new image in a copy of a rogue document and see what comes through.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge


Thank you for your suggestion Peter,

I tried to add an image to the original file, but it did not import either.

If you have any other ideas on how to proceed, I'll glady follow your advise.

Thank you,

Anna