Index Keyword Jump

[Guest]

Has anyone else run into this problem in the FlashHelp index?

If I type in a word, the index jumps to that word or the nearest word. However, the scrollbar stays at the top so I can't scroll back to the top. I first have to scroll down and then up. Our QA bugged this as a low priority, and it is an annoyance that I'd rather not have users get confused over. I reported it as a bug on this site, but I was wondering if anyone knows how to fix this. I'm thinking you'd have to be a Flash developer to figure out why this doesn't work because it seems like a problem in the Flash skin.

Thanks,

Ben

[KC_in_Colorado]

Ben -- Did anyone ever reply to this offline? I'm running into the same problem with RoboHelp 6 and FlashHelp.

Thanks!
kc

[Guest]

This thread ran in March. I brought up this issue because it was closely related. Someone recently referred to that thread and asked me privately if I'd come across a solution, and I haven't. I replied to that effect, and this person said, "I just talked (virtually) with Peter Grainge. He is telling Adobe about it. I’m very willing to test any fix they come out with prior to releasing it to everyone. I’ll let you know if I get a fix from Adobe."

I'll try to remember this thread and the March one in case I hear anything.

--Ben