Index only appears in Firefox

Overnight I had a vision....and I came up with the solution to my problem. I have both RoboHelp 7 and 8 installed on my machine, and I had a theory that maybe, just maybe RoboHelp 8 was pulling a file for publishing out of 7, and this was causing some issue with my Index not appearing. I uninstalled RH 7 and republished my project again and BAM! it worked. My Index appears correctly in all Web browsers again. Needless to say, I did a small dance of joy upon seeing the results. I was amazed....and now must let Tulika know that it's not the server's fault What a great way to start the day!!

Lesson of the day: Uninstall RoboHelp 7 before using RoboHelp 8!!!!!!

Hi there

Awwww, man! Did you mistakenly enable the Puzzling Index option in RoboHelp?

Click the image below to view full size

In case you missed it. That's a joke dialog modification.

Sorry, but I really have no clue as to why. I'm thinking you and any others experiencing weirdness should definitely report it to Adobe as a bug.

Click here to visit the Wish Form/Bug Reporting Form

Cheers... Rick

The Index also works in Safari.....it's the first time I've ever heard of a Web issue NOT working in Internet Explorer but working in Firefox, Safari, etc....

I attempted a few different things. I tried outputting using a different WebHelp skin. This time it didn't have the white bar, but replaced the white bar with a white bar that said Loading Index.......

Then I tried outputting in FlashHelp Pro, no difference. I then published regular WebHelp to my computer, and the index worked, but the Search didn't work in the WebHelp version. Ugh!!

I then tried deleting the CPD and XPJ files, and opening the project with the HHP file....didn't work. Help, I need some help!!!

Thanks!