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BeckyJW
Participant
September 2, 2009
Question

Index & Search won't work after compiling to Webhelp (RH x5.0.2)

  • September 2, 2009
  • 1 reply
  • 855 views

As I create the index, everything looks normal. When I view the compiled product (WebHelp) the Index and Search tabs are there, but when I click them, nothing happens. Nothing shows in the pane. When I put the cursor in the field, it just flickers, and whatever I type will not show in the search field. When I compile to MS HTML Help (.chm) both features work fine. I have a feeling something is corrupted, but I don't know which program-generated files are safe to delete. My browser is IE 6.0.2900. This behavior is the same whether it is on my computer in development mode, or loaded in the application I support.

The graphic pasted here is what I see when opening the product. Can anyone help me with this?

This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
September 3, 2009

Try generating to a new folder.

If that fails create a new layout, not a duplicate.

Otherwise I thought this was covered recently so try a search if this doesn't help.

Let us know how that goes.

See www.grainge.org for RoboHelp and Authoring tips

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BeckyJWAuthor
Participant
September 10, 2009

I tried both of your suggestions and neither worked. I just created a new project and imported the .htm's and it works fine now.

Becky Williams

Instructional Design, IT Systems Training | AT&T Services | 1125 E Campbell Rd | Richardson, TX 75080 | O: 972.952.8638 | M: 972.989.9155 | RW4124@att.com

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Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
September 11, 2009

Obviously something got corrupted but you're OK now.

Take a look at Before You Post re including your email address. Let me know if you want it removed.

See www.grainge.org for RoboHelp and Authoring tips

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