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Inspiring
May 19, 2022
Question

Index tab of Master chm file containing multiple merged Projects(in Chinese) contains garbage values

  • May 19, 2022
  • 1 reply
  • 130 views

Hi There, 

Can you guys please help me out with this really tricky issue?

I am currently using RoboHelp 2019 to maintain content of 5 projects in Asian languages (Japanese, Chinese simplified and Chinese traditional). Output is in chm format.

When my Windows OS is run in English language and I open any of these Asian language projects, my observation for each set of these 5 projects is that index is displayed as garbage values. These garbage values are displayed if the Binary Index checkbox (in Project Settings UI of Project Ribbon bar) is checked. If I uncheck this checkbox,  then I get index with proper Asian language script. 

 

The problem arisis with the separate master.chm file which contains its own set of webpages plus all the 5 chm projects as merged files. Garbage values get displayed in the index tab. Irrespective of whether I check or uncheck the index, the problem persists. The merged indexes resolutely retain rubbish values. 

 

Can you please help me out? Is this problem arising because I am generating chm files in Asian languages while my OS is in run in English language? Is there any code to be added or settings to be changed? 

Kindly help. 

 

 

 

 

    This topic has been closed for replies.

    1 reply

    Peter Grainge
    Community Expert
    Community Expert
    May 19, 2022

    I suspect this is your problem. See Item 11 in CHM Snippets CHM Search not working.

     

    Update 15 March 2023. Link Updated

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    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

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