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A
Anonymous
August 13, 2009
Question

inserting wmv files into compiled HTML help in RoboHelp V7

  • August 13, 2009
  • 1 reply
  • 2817 views

I am trying to create a topic that can be used to view a wmv file. So, I:

1 - Select Insert | Multimedia/Demo...

2 - Navigate to my wmv file and say Open.

3 - A placeholder box with "[Windows Media: introduction.wmv] appears in Design View.

4 - I compile WebHelp and a Windows Media Player appears in the topic, but the player is unresponsive.

What am I doing wrong?

I saw the help topic about embedded wmv files in webhelp, but it is unanswered. th

This topic has been closed for replies.

1 reply

A
Anonymous
August 13, 2009

I tried something different. I used a frameset with hyperlilnks to each wmv in one frame. I tried to configure it so that when the user clicked a hyperlink, the wmv would play on the left-side frame.

Well, Robohelp didn't allow me to target a frame in a frameset.  The hyperlink did allow me to point to a file and the wmv successfully played when I clicked the hyperlink in the compiled Webhelp.

I also tried to add a "target=left-frame"> to the hyperlink, but it did not force the wmv into the frame.

Anyone know a workaround for getting the wmv to load into a frame?

Captiv8r
Captiv8r
Legend
August 13, 2009

Hi there

First off, you will find that regardless of what you do, RoboHelp seems to work against you when it comes to working with video.

That being said, here are some observations.

  1. The output from RoboHelp only seems to like using video if the video being used is in the same folder as the page presenting it. See point two.
  2. The video typically needs to be sitting on an HTML page.
  3. The video can be made to use controls, but you will need to tweak the code in the HTML to coax them to show. Don't be surprised, however, when you return to Design/WYSIWYG view and discover RoboHelp has been ever so helpful and undone your wonderful changes.
  4. To make things work in a Framset, you actually *CAN* target a frame. I'm guessing RoboHelp misunderstood to place video in there. But if the video is embedded on an HTML page, it should work.

Hopefully the observations above help.

Cheers... Rick

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A
Anonymous
August 13, 2009

1 - In my first attempt, I embedded the wmv on an HTML page and was able to display the HTML page in a frame. The problem was - the controls were inactive.  I even went into the SSL!|Webhelp and edited the HTML page for "ShowControls=1," but it didn't do anything.

2 - In my second attempt of just hyperlinking to a file, I realized that the WYSIWYG in RoboHelp doesn't allow you to specify a frame as the target.  So, I directly edited the href to include Target=movieframe. But, the wmv still opened in its own window.

This project will be presented in a website template with active areas/frames.  I am going to see if the developer can tweak my code to focus each of the wmvs into one of the website areas/frames.  Right now, the WebHelp opens it in a new window.  That would work, too.

Thanks for your help.

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