Skip to main content
A
Anonymous
April 17, 2012
Question

Is "What's this" help for 64-bit applications available in latest version of Robohelp?

  • April 17, 2012
  • 1 reply
  • 896 views

We purchased Robohelp 9 recently. Before purchasing we called support to make sure context help ("what's this" help) is available for 64-bit applications. They told us that it's there. When we installed Robohelp 9, context help library for 64-bit applications was not there. We are thinking of returning the product. Has anybody come across this issue?

    This topic has been closed for replies.

    1 reply

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    April 17, 2012

    Context sensitive help is supported in RH - that's when you're in your software & press F1 or click some help icon to launch your help and "land" at a specific page/place; are you talking about the old "What's This?" floating question mark type pop-up help? I haven't seen that used for quite a while - maybe Rick (Captiv8r) knows more about it?

    A
    Anonymous
    April 18, 2012

    Yes, the floating question mark or right clicking on any piece of GUI (push button, check-box, radio button, etc.) and selecing "what's this". Is that not available any more? Thanks.

    johndaigle
    johndaigle
    Legend
    April 18, 2012

    Hi Jeff

    I'm a bit fuzzy on how exactly it's all said and done. Basically, I'm aware that a text file is created and used. What's This is simply blocks of text verbiage that is presented when folks click the question mark, then click the object on the dialog they are curious about.

    I'm unsure if things are compiled out to a format similar to CHM or exactly how it's implemented. I've never created it myself. I only have the "college level" understanding of it.

    Cheers... Rick

    Helpful and Handy Links

    RoboHelp Wish Form/Bug Reporting Form

    Begin learning RoboHelp HTML 7, 8 or 9 within the day!

    Adobe Certified RoboHelp HTML Training

    SorcerStone Blog

    RoboHelp eBooks


    My knowledge of this old technique is similar to Rick's. As Rick mentions this is very Microsoft-centric and it follows a format created back in the mid-1990's and development stopped. It uses a very non-conventional Text File for the actual topics. RoboHelp does have a What's This Composer whereby you run the application you are wanting to document and the Wizard helps you write the text topics and assigns Map IDs during the process. You find a bit of this

    in a .CHM file which documents the What's This Composer along this install path:

    C:\Program Files (x86)\Adobe\Adobe RoboHelp 9\RoboHTML\WhatsThs

    Look for the WhatsThs.chm file which explains.

    There are some details of the process in the online help:

    http://help.adobe.com/en_US/robohelp/robohtml/WS5b3ccc516d4fbf351e63e3d11aff59c571-7f38.html

    Here is a URL for Rob Chandler's documentation of What's This help;

    http://helpware.net/htmlhelp/how_to_whatsthis.htm

    That said, I don't know the impact of 64-bitness on this :-)

    John Daigle

    Adobe Certified RoboHelp and Captivate Instructor

    Evergreen, Colorado

    www.showmethedemo.com

    John DaigleAdobe Certified RoboHelp and Captivate InstructorNewport, Oregon
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices