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Is Source Control possible for Robohelp 2019 Classic?

New Here ,
Dec 01, 2022 Dec 01, 2022

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Steps provided in the Help File seems to be for Robohelp 2019, not the Classic version.

In the Classic version, I am able to go to Collaborate > Add to Version Control, but I do not know what other steps are needed.

I see RoboHelp SharePoint Connector but am not able to find additional information online. Results seem to lead back to Robohelp 2019.

 

 

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Community Expert ,
Dec 01, 2022 Dec 01, 2022

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If you click the little blue help icon in the top right corner of the Classic application menu bar, that will allow you to open a chm file with help more relevant for Classic. See if the Version Control section of the Manage projects topic helps. Peter's site might also contain information about version control in Classic. Post back if you still have questions.

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New Here ,
Dec 01, 2022 Dec 01, 2022

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Hi Amebr,

 

Thank you for your reply.

 

I did look at that version of Help file but I think what I need to know would be the best way to actually have a project set up that will allow multiple writers to work on the project. From what I have read (but I may not understand it correctly), this would require either Version Control or Source Control (not sure if there is a difference) and it is possible to have the project sitting on Sharepoint.

 

Apart from that, I am completely lost. You see, the practice was to have the project on Sharepoint but no version or source control was set up. All fine until October when the project suddenly has no topics at all. The .htm files for the topics were still in Sharepoint and the project could open - just nothing in Topic List, nothing in Project Manager > Project Files.

Had to reimport in and since then, started having additional issues:

- Broken Links item that works i.e. not actual broken link as it works in generated .chm 

- Broken Links item that recur i.e. after being corrected, it reappears when we next open the project

- Images not seen in the generated .chm (to fix this, we had to open the topics, copy and paste just one image in the topic even if all were affected and save the topic again)

 

Our IT thinks it could be syncing issue but another project had no issues. Research shows that we should have source/version control so am trying to find out more on how to set this up.

 

We want to avoid the issue from recurring.

 

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Community Expert ,
Dec 02, 2022 Dec 02, 2022

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Ahh. That is a different question. While I'm unsure how exactly storing the project in sharepoint without source control works, you may have run into the well known "corrupted project when run on a network location" issue. 

 

Version and source control are slightly different, but close enough that the terminology doesn't matter for our purposes. While you don't say what version of sharepoint you're using, Classic I think only supports version/source control in on premises Sharepoint servers, not Sharepoint Online. https://helpx.adobe.com/au/robohelp/using/rh_system_requirements.html

 

If you had version history enabled in sharepoint, perhaps you can get a copy of all files from before the problem started. I'd try getting the files from before the issue and saving them outside the sharepoint folders, say c:\recoveredproject and see if everything works when opening fresh from there.

 

To set up source control using sharepoint, I think you would Add to Version Control, select the sharepoint connector option and fill in the dialog box. The first field would be the address of the sharepoint server where for the document library. In the RH2017 help I have it says you need to add the project to a blank folder inside the document library. It implies you can create a new folder within the dialog box but I've never tried myself, so you might need to set that up manually in sharepoint.

 

If you can't get back a known good version, then we'll need to work through the issues. The first step would be moving the files outside the sharepoint folders, similar to my suggestion for the copies of known good files above.

 

I'd recommend not having multiple authors until we get the project back into a working state and work out what sharing method will work for you either temporarily or on a more permanent basis.

 

 

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