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A
Anonymous
October 9, 2009
Question

Launching RH8 from Task Manager

  • October 9, 2009
  • 1 reply
  • 4045 views

I've downloaded and installed RH8 but can only launch it from the "New Task" button on the Task Manager. I've tried the Start/Run feature copying the exact same file/path (C:\Program Files\Adobe\Adobe RoboHelp 8\RoboHTML\RoboHTML.exe) as the one on the Task Manager that works....but nothing happens. I've tried clicking the RH8 HTML icon, but no luck and I've also tried locating the exe file on the RH directory and double-clicking....still no luck.

This isn't a big deal, but I'd like to know what's so different about the Task Manager.

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    1 reply

    A
    Anonymous
    October 9, 2009

    Just to save some time for the smart people, I'll ask for a little more information:

    1. What version of Windows are you using?

    2. What are your permissions? Are you still an administrator for this PC? (I know you had Administrator privileges at one time, because you used them to install RH8.)

    I don't think anything is special about Task Manager per se, but there might be something off about your install. Or some overzealous security software might be restricting your ability to run .exe files from the other locations. It's certainly not normal behavior!

    I'm sure the gurus on this forum will have better advice, but if you can provide the info above, it may help you get a more useful answer sooner.

    e

    A
    Anonymous
    October 12, 2009

    Thanks for your help.....I'm using Windows XP Professional and, yes, I still have Admin privileges....I've tried to repair/re-install at least 3 times, but I still get the same result.

    P

    A
    Anonymous
    October 12, 2009

    Hi,

    From CMD:

    Go to Start, Run, CMD, press ENTER

    Go to the installation directory of RoboHelp, such as: C:\Program Files\Adobe\Adobe RoboHelp 7\RoboHTML

    Type: 'C:' (without quotes) press ENTER

    Type: 'cd Program Files\Adobe\Adobe RoboHelp 8\RoboHTML'

    Start RoboHelp HTML

    Type: 'RoboHTML.exe' press ENTER

    From .bat

    Create a new file in notepad and save with a .bat extension.

    Paste the following code (change the drive and the path when nessecary, and include the double quotes):

    C:

    cd "C:\Program Files\Adobe\Adobe RoboHelp 8\RoboHTML\"

    start RoboHtml.exe

    Save again and run by double clicking the .bat file

    Greet,

    Willam


    CMD:

    Couldn't get past step 2..get error (see attachment)

    .BAT: Nothing happens.

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