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A
Anonymous
October 9, 2009
Question

Launching RH8 from Task Manager

  • October 9, 2009
  • 1 reply
  • 4045 views

I've downloaded and installed RH8 but can only launch it from the "New Task" button on the Task Manager. I've tried the Start/Run feature copying the exact same file/path (C:\Program Files\Adobe\Adobe RoboHelp 8\RoboHTML\RoboHTML.exe) as the one on the Task Manager that works....but nothing happens. I've tried clicking the RH8 HTML icon, but no luck and I've also tried locating the exe file on the RH directory and double-clicking....still no luck.

This isn't a big deal, but I'd like to know what's so different about the Task Manager.

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    1 reply

    A
    Anonymous
    October 9, 2009

    Just to save some time for the smart people, I'll ask for a little more information:

    1. What version of Windows are you using?

    2. What are your permissions? Are you still an administrator for this PC? (I know you had Administrator privileges at one time, because you used them to install RH8.)

    I don't think anything is special about Task Manager per se, but there might be something off about your install. Or some overzealous security software might be restricting your ability to run .exe files from the other locations. It's certainly not normal behavior!

    I'm sure the gurus on this forum will have better advice, but if you can provide the info above, it may help you get a more useful answer sooner.

    e

    A
    Anonymous
    October 12, 2009

    Thanks for your help.....I'm using Windows XP Professional and, yes, I still have Admin privileges....I've tried to repair/re-install at least 3 times, but I still get the same result.

    P

    Willam van Weelden
    Willam van Weelden
    Inspiring
    October 12, 2009

    Curieus...

    Can you start RoboHelp from the cmd or from a .bat file? (Not a command line option to create output, but start the executable from windows cmd)

    Greet,

    Willam

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