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A
argus08-7xWR1K
Inspiring
February 12, 2014
Question

Legacy project vs new browsers

  • February 12, 2014
  • 2 replies
  • 1738 views

Hi all, I have one client project for whom we still use TCS1, for updates about twice a year. This is the only client we use it for, so we have never upgraded. We do have a copy of RH10 standalone, but otherwise we have been increasingly using Flare (I am the lone hold-out, I like RH).

So the client has just observed that the webhelp cannot be viewed in Chrome, and I confirmed that that was a known issue. I suggested that HTML5 might be a better output for newer browsers/versions, so the options would be to upgrade to the current TCS ($1200 the boss is not anxious to absorb for one client), or convert the project to Flare (which might be a better solution to use Lingo for translation). The client is reluctant to switch to HTML5 because some clients still use older browsers, e.g. IE8, that don't fully support HTML5.

I also just discovered that the current help files don't work in IE10 (topic pane is blank). I know RH10 and 11 have a fix for this. So I had the brainwave to upgrade the RH project, after conversion into RH8 via TCS, to RH10, so that the webhelp *should* work in all browsers/versions.

Unfortunately, RH10 would not comply. First I got the message "Error in reading RHFrameStyleMappings.apj file", followed by "Open project was cancelled or the application was unable to load database for <cpd filename>". I deleted the cpd file, and then the apj file, but got the same messages.

Do you see any way to get Webhelp that works in older and newer browsers, using the tools I currently have?

I appreciate any input,

Laurie

This topic has been closed for replies.

2 replies

Willam van Weelden
Willam van Weelden
Inspiring
February 17, 2014

For the upgrade hickup, try this:

  • Create a blank RH8 project.

  • Copy the RHFrameStyleMappings.apj from the new project into your old

project.

  • Open in RH to upgrade correctly.

The upgrade will work as long as the RHFrameStyleMappings.apj is

available. It's added in RH8 or so but older projects starting on X5 or

before may not have it.

Kind regards,

Willam

A
argus08-7xWR1KAuthor
Inspiring
February 19, 2014

Thanks, Willam, I'll try that. The immediate concern has been alleviated, as the developer has confirmed that they are able to open the existing help files, as created with TCS1, in IE10 without any problem. They didn't work for me on the test site I had access to, but confirmed they worked on a different site. He told me he had to make the following change to the webserver:

"What happens is helpfiles uses xml files that were blocked by the application’s web.config file via this line…

<add name="xml" verb="*" path="*.xml" type="System.Web.HttpForbiddenHandler" />

I had to change it to…

<add name="xml" verb="*" path="model.xml" type="System.Web.HttpForbiddenHandler" />"

So we are ok for now, but I think a tool change is inevitable. Based on internal discussions, the consensus is that if the client is determined to continue requiring a PDF, we should upgrade to TCS, because it was felt that Word would choke on an almost 500-page output en route to generating the PDF. However, if they are willing to drop the PDF, and are serious about getting into translation, Flare/Lingo might be the better route.

A
argus08-7xWR1KAuthor
Inspiring
March 14, 2014

Shoot me a PM with your e-mail and I can send you a blank project one – I’m running TCS4


Thanks Jeff, but that didn't work either. But after much other wading through various forum threads, I stumbled upon a post by Peter Grainge that worked:

- Double click the HHP file. When prompted about using the existing XPJ, select No. The project opens.

- Close the project, reopen it with the XPJ.

So I am able to at least open it in RH10, and now have a few other things to work through, but at least I'm on my way.

Thanks everyone for responding here and in many other forum postings that helped me to get here!

Captiv8r
Captiv8r
Legend
February 12, 2014

Hi Laurie

Try creating a new blank project, then copy that RHFrameStyleMappings.apj from it to your existing project and see if things go better.

Cheers... Rick

A
argus08-7xWR1KAuthor
Inspiring
February 12, 2014

When I create a new project in RH10, there is no RHFrameStyleMappings.apj file (presumably only created in the TCS version of RH?).

Captiv8r
Captiv8r
Legend
February 12, 2014

Okay, what about just creating an empty file in Windows Notepad and save it using that file name? That's the next step I'd try.

Cheers... Rick

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