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tagemoff
Participating Frequently
June 13, 2013
Question

Linking to topics in browser based help

  • June 13, 2013
  • 1 reply
  • 987 views

Hello everyone --

I was wondering if there is a way to link to a given help topic in the browser based help, that is not the default topic, and still have the ToC and header appear as it does when you link to /help.htm

For example, let's say URL for the general help guide is http://www.hardware123.com/help_doc/help.htm

This help guide has a topic on sprockets (sprockets.htm). From the sprocket section of the website, can I add a link to http://www.hardware123/help_doc/sprockets.htm that will still generate the ToC?

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1 reply

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
June 13, 2013

I’ve only played with locally-installed AIRHelp, but doing a CSH call to a topic in it will always launch the full help with ToC; not sure how B-B AIRHelp will respond – are you calling it now & it appears without the ToC?

T
tagemoffAuthor
Participating Frequently
June 13, 2013

I can currently link directly to the topic and it will pop the HTM file w/o the ToC or search bar, which I suppose makes sense.

I've mapped topic IDs, but linking with (example) /help.htm#<id=1 doesn't work locally for me. It may work once hosted, but getting deployments is a hassle here and so I wanted to troubleshoot as much as possible beforehand.

T
tagemoffAuthor
Participating Frequently
June 13, 2013

You could try using the full path to the topic; that might work. Do you have a “Show” link at the top of the stripped-down topic? Breadcrumbs?


No 'show' link or breadcrumbs.

Deployment ran fine, but I find using the help.htm#<id=1 URL now opens the topic in a new window with the ToC minimized to the left. You can click and drag the ToC frame to expand it, which is an improvement on before, but it still does not open fully maximized and will likely just confuse users.

I suppose I could use " help.htm#sprockets.htm " style linking, but I'd prefer to keep the filename hidden behind an ID number if I could.

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