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Normally, when you have a spot farther down on a certain topic, you see a bookmark. Likely if you looked at the properties of your TOC where things are just loading from the top of the page, you will see something like this:
In this case I have a bookmark named bkmk. You will likely see other names used. The point is that you see a pound symbol with a name following it.
In the world of HTML, these are known as "Named Anchors". By having them on the page, they provide a way to establish a link from somewhere to this spot.
What I'm wondering about is if this ability even translates to the world of an app during the conversion process. And from what you have described, it seems it may not. But because I'm not into that whole "app world", I can't say for certain.
I think if I were in your shoes, I'd be looking at the bookmarks and making sure that perhaps there are no spaces. If you see spaces, that can cause things to break in the world of HTML. So if, perhaps you see something like this when you look at the TOC properties: SomeTopic.htm#Some Bookmark Name, try changing it to either Camel Case (SomeTopic.htm#SomeBookmarkName) or use underscores (SomeTopic.htm#Some_Bookmark_Name)
Cheers... Rick 
Hi there
Apologies, but it seems as if you may be misunderstanding the way the TOC and Bookmarks work.
Perhaps it will help to think in different terms.
Think of the TOC as being like a big bus station. Each page in the TOC is a different bus headed in a different direction.
Think of each Topic you create as being similar to a street one may arrive at.
Each street has many different addresses on it. So think of each address as being like a Bookmark.
Certainly each bus may be instructed to arrive at a street. But perhaps you want the bus not only to visit the street, but a specific address. That specific address is the Bookmark.
So while a TOC entry may point at a specific address, that address isn't really in the TOC itself because it's inside the topic.
Hopefully that makes sense... Rick
Hi, jmatter
I'll add to the confusion by pointing out that in your first post, you begin by saying you "imported a Word document". If that Word doc happen to have an automatically generated TOC (in Word) based on styles, and you elected to import that Word TOC, then you'll end up with a ton of bookmarks. It's easy to miss because in the TOC designer, they just look like innocent whole Topics, when they are actually bookmarks when you look in TOC properties. When you ask RoboHelp to split various headings into topics, this could change the way your topics look depending on how many levels of headings you split.
So, while those imported bookmarks may not be thought of as typical blue underlined hyperlinks, they are links because a "page" in a TOC IS considered a link. And, if it's missing, then it will be considered "broken".
So, this is not really an answer to your question (because I'm not sure what the question is ) but perhaps it will give you some clues to further your diagnosis.
Thanks
john
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Evergreen, Colorado
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