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A
akjepp
Participant
March 25, 2011
Question

Localizable air help application

  • March 25, 2011
  • 1 reply
  • 659 views

I work for a ISV (independent software vendor) that delivers windows based solution to our partners. Our partners localize and add to the solution before they sell it to customers.

1) If we deliver an air help application with our product is it possible for our partners to add to it and localize it?

2) What software would they need, Robohelp or could they use some other help authoring systems?

3) Whould we have to deliver the project files to the partners or can they extract the help from the air application?

Thank you all

/Anna

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    1 reply

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    March 25, 2011

    In this scenario you would have to deliver the RoboHelp project to your partners and they must have the same version of RoboHelp as yourselves. They could have a later version but not earlier. I would recommend all being on the same version.

    The problem is going to be localisation. You deliver Version 1 and your partners localise. Then you deliver Version 2 and all their localisation is lost.

    RoboHelp 9 includes Tracking so perhaps you could deliver Version 2 with tracking enabled so that your partners could see what has changed.

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

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    A
    akjeppAuthor
    Participant
    March 25, 2011

    Peter Grainge wrote:

    "The problem is going to be localisation. You deliver Version 1 and your partners localise. Then you deliver Version 2 and all their localisation is lost."

    If we would stick to .chm help would this not be a problem?

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    March 25, 2011

    Then this would not be a reason to choose .chm instead of the air application.

    Thank you for you answers.


    Exactly, the localisation issue is output independent.

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

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