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Menu Issues in Chrome

Community Beginner ,
Jul 15, 2013 Jul 15, 2013

Hello - I've seen a few other threads about the Contents/Index menus not displaying in IE 10... but I'm having the issue in Chrome (28.0.1500.71) and it's working fine in Firefox (22.0) and IE 9/10. Using RoboHelp 10. The Contents, Index, Search menu headers display, but the actual menus themselves do not, just a nice big white space. Since this only seems to be happening in chrome I'm guessing it's not the same issue that has been reported in IE 10... but please feel free to correct me if I'm wrong. Tested on multiple computers (all running the same version of Chrome) and all have the same behavior.

Any ideas or help is appreciated.

Thank you.

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Community Expert ,
Jul 16, 2013 Jul 16, 2013

Try this link.

http://www.grainge.org/pages/authoring/rh_tour/index.htm

There is no Index but see if TOC works. That was created with Rh10.

Also try generating an output from one of the sample projects. Click Open on the RoboHelp Starter page and then click Samples in the ribbon on the left.

I have also tested some locally installed help and that is OK.

Final test is to create a new project with just a few topics and see how that works.

Hopefully that will narrow things down to your project rather than the environment or Rh and we can progress from there.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Community Beginner ,
Jul 16, 2013 Jul 16, 2013
LATEST

Thanks for the assistance. For whatever reason, it appears to be working today with our help files, on all computers we tested yesterday. I don't know enought to guess about why that might be so, but will hope it continues...

Thanks again.

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