Skip to main content
P
psk_rh
Known Participant
November 9, 2009
Question

Merged CHM - last added chm bumped off

  • November 9, 2009
  • 1 reply
  • 1969 views

I have created a merged help file (chm) using RoboHelp 7 on winx XP SP2 and IE7.

I can see that the TOC, index, and search works fine on my machine and any Vista mchine. But on some machines (for example, Win XP SP3 with IE7), the last added chm is bumped off. (In my case, it's the Glossary). Also, in this environment, the index and search results are only partial.

Any suggestion on what's causing this issue?

Thanks.

This topic has been closed for replies.

1 reply

RoboColum_n_
RoboColum_n_
Legend
November 9, 2009

Are all the CHMs installed in the same directory? If they aren't, they won't appear in the TOC, index or search.

Signoff Mk.II

  • Read the RoboColum(n) for a tips, tricks and musings on the Technical Communication Suite products.
  • Follow the RoboColum(n) on Twitter
P
psk_rhAuthor
Known Participant
November 9, 2009

Yes, they are all in the same folder. And they work fine on a Vista machine. But when I copy the chm files to an XP or Win 2003 machine, the last chm is bumped off and the index/search results are incomplete.

RoboColum_n_
RoboColum_n_
Legend
November 9, 2009

How is the master CHM being called? Via an application? What happens if you launch the master CHM file manually. Do they get everything then?

  • Read the RoboColum(n) for a tips, tricks and musings on the Technical Communication Suite products.
  • Follow the RoboColum(n) on Twitter
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices